Saturday, July 20, 2013

Sitel(BPO) Hiring: BPO Last Date: 22nd July 2013 At Chennai

Company   Sitel (BPO)
Website    www.sitel.com
Eligibility   Any UG Degree (No PG's)
Experience Freshers - 2011/2012/2013
Location     Chennai
Job Role     BPO

JOB SUMMARY:
Company Profile :

  • We are the leading global business process outsourcing provider of customer care and complementary back-office processes.
  • According to the Black Book of Outsourcing, Sitel is the number one global call center outsourcing provider and received the top score in 11 critical performance categories including vertical expertise, reliability, innovation, trust, flexibility and customization.
  • World’s largest contact center with 140+sites in 27 countries.
  • 60000+ people employed worldwide. 4000+in India.
  • 4 sites in India (Mumbai, Hyderabad, Chennai and Gurgaon).
  • Sitel India mainly has UK, US and Canadian processes.
  • Salary Package : 1.96 to 2.23 (take home salary is between 13k to 15K) + incentives
  • Shift : US (rotational night shift) 5 days working and any 2 days off
  • Transportation : Free cab (home pick up and drop)

Job Description :
Selection Procedure for Voice process :

  1. JAM Session: Candidates are given a topic to speak on & evaluated on their voice, fluency, pronunciation & Grammar.
  2. IVR round- VOICE & ACCENT
  3. Written Test (Aptitude, Grammar, Technical questions)
  4. Personal interview – Operations Manager
  5. Personal interview – HR

Processes in Chennai :
Bell Canada – (ISP Process, Semi-technical)

DELL CTS AND DELL SOLUTION STATION (DSS) Technical process

Skill Set :
Eligibility criteria for DELL & BELL VOICE Process :

    Graduation or 15 years of education (Under graduates with over 1 year experience may be considered)
    Should have strong knowledge on Computer hardware, peripherals, OS & Networks ( No compromise)
    Strongly skilled at diagnosing and troubleshooting computer hardware / software issues
    Excellent written and verbal communication skills.
    Knowledge on Internet (wired & wireless) preferred
    Call taking experience & experience in MS office preferred
    Professional demeanor, attitude and strong desire to succeed
    Ability to handle multiple tasks in a high pressure environment and the ability to adapt to change
    Highly motivated and energetic with fundamental technical knowledge and skills / willing to learn
    Self-discipline and composure.

Date of Drive : 23rd July 2013 (Tuesday)
Last Date to Apply : 22 Jul, 2013

Venue Details :
Alpha College of Engineering,
34, Udayavar Koil Street,
Thirumazhisai,
Poonamallee,
Chennai - 600 124.

    CLICK HERE TO MORE DETAILS & APPLY


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